Absolutely! Many of our clients are tackling projects on their own and want guidance along the way. We can help you choose a carpet or rug that works with your furniture, window treatments, paint colors, and overall style so everything feels cohesive and intentional. Whether you’re refreshing one room or updating your entire home, we’re here to make the decision process feel clear, approachable, and stress-free.
Check out our blogs for helpful articles and style guides or take our new client questionnaire to begin the process of finding your new carpet or rug.
We can help you choose the right product for your space and lifestyle. One of the biggest concerns we hear is how carpet or rugs will perform with pets, children, and everyday wear.
We take the time to learn how you actually use your space and recommend options designed for durability, stain resistance, and easy maintenance.
Great question! Using a pad (also called carpet cushion or underlay) under a rug or wall-to-wall carpet has several advantages:
1. Comfort: Padding adds softness underfoot, making the carpet feel more luxurious and comfortable.
2. Durability: It helps extend the life of the carpet or rug by absorbing impact from foot traffic, reducing wear and tear.
3. Insulation: Padding can improve insulation, helping with energy efficiency and noise reduction—especially in multi-level homes.
4. Safety: For area rugs, a pad prevents slipping and keeps the rug in place, reducing the risk of falls.
5. Appearance: It helps carpets and rugs maintain their shape and lie more evenly, which keeps them looking better over time. The most common practice today in residential settings is to use a pad with both wall-to-wall carpet and area rugs.
However, there are exceptions—in basements, for instance, some homeowners prefer not to use a pad due to concerns about moisture or a desire for a firmer, lower-profile feel due to low ceilings.
Another is in offices where a chair on wheels is used, to allow for the chair to roll around.
Rugs last longer and stay looking great with a little regular attention. Here are some key tips for care:
1. Rotate regularly: Turn your rug periodically to prevent uneven fading from sunlight and to even out wear in high-traffic areas.
2. Vacuum carefully: Always vacuum along the nap of the rug, never against it. Avoid vacuuming fringes; sweeping with a broom works best.
3. Protect from sunlight: Use window treatments or occasionally move rugs to reduce sun damage and fading.
4. Store properly: Wrap rugs in breathable cloth if storing, never in airtight plastic, to prevent rot or mildew.
5. Address damage promptly: Any mechanical damage, such as a cut or burn, should be repaired by a professional as soon as possible.
Following these steps helps maintain your rug’s appearance, durability, and value over time.
Stains happen, but with the right approach, you can handle most spills without damaging your carpet. Here’s what to do:
1. Act quickly: Blot up spills as soon as possible. Don’t rub, as this can spread the stain.
2. Work from the edge in: Apply any cleaning solution from the outer edge of the stain toward the center to prevent it from spreading.
3. Use the right solution: For common spills like wine, coffee, or juice, mild detergent, vinegar, or a commercial spot remover is effective. Sticky spots such as candle wax, chewing gum, or ink may need additional treatment.
4. Blot and dry: After treating the stain, blot with a clean cloth and allow the area to dry completely. You can use a fan or hair dryer on a low setting to speed drying.
Want detailed step-by-step instructions for over 25 common stains? Grab our FREE Quick-Fix Stain Solutions Guide, which shows exactly what to use, when to blot or soak, and how to protect your carpet while cleaning. Get the Free Guide >>
Yes, we allow you to "borrow" any sample, rug, or board for 7 days. You can also visit our website to order sample "swatches," which are smaller cuttings of carpet to help you match colors and textures.
Registered trade accounts have access to our complementary sample program!
Carpet:
- Carpet color swatches are always complimentary and can be added to your sample library. Shipping is complimentary. They do not need to be returned.
- If you require a larger carpet sample (12"x18", 18"x24", or a sample board), just ask. We will do our best to provide a larger sample. This is a common request for carpets with larger pattern repeats. We will only have one of each of these, so they will have to be returned within 30 days. Pick up at our showrooms, or enjoy complimentary shipping. Please note that you are responsible for return shipping to Peyton Webster.
Rugs:
- Showroom rug samples may be "borrowed" when available. These must be returned within 30 days. You must have an active credit card on file. Shipping to you is complimentary. Please note that you are responsible for return shipping to Peyton Webster. If not returned in 30 days, you will be charged for the rug.
- Rug samples that we do not have in stock are available for a small fee (please inquire). If the sample is returned within 30 days, you may request store credit for the cost of the sample, or keep it for your library.
We strive to offer the best sampling policy to our clients. If you are done with a consigned rug or large carpet sample, kindly return it ASAP so that it is available to others.
Quality can be hard to determine when shopping online. A well-made carpet or rug is defined by its materials, construction, and how it’s designed to perform over time.
We only stock high-quality brands that live up to our expectations, so you can feel confident you’re choosing something that will hold up to real life. Our goal is to help you invest in a piece that looks beautiful now and continues to perform for years to come.
We invite interior designers, architects, builders, and others in the trade to register for an account by going to "My Account" in the top right corner of the website. Click "Register" on the dropdown menu and complete the form.
We will review your request and submitted documents. Upon approval, you will be granted access to the site. Please remember to review our Website Policies for terms of use of the site.
You are required to submit the Trade Account Form/Credit Application, and your state tax exemption certificate, if applicable.
We invite interior designers, architects, builders, and others in the trade to register for an account by going to "My Account" in the top right corner of the website. Click "Register" on the dropdown menu and complete the form.
We will review your request and submitted documents. Upon approval, you will be granted access to the site. Please remember to review our Website Policies for terms of use of the site.
You are required to submit the Trade Account Form/Credit Application, and your state tax exemption certificate, if applicable.
Proof of tax exemption for the state in the shipping address is required prior to purchase to avoid being charged sales tax.
If you are not a tax exempt entity, we can usually accommodate your purchases, but please check with us first.
Your whole team can be included under a single Account for your company. Each user will have their own password associated with their email address; and each member of your team can have a different Role assigned to them by the Main Account Owner (business owner/principal/president/CEO); who can add, remove, monitor, and update your team members' accounts as necessary.
See the chart below for a summary of each Role and their access:
Still have questions?
Schedule a consultative call today (book here) and let us help you find exactly what you’re looking for.
But don’t just take our word for it. Read stories from past clients and see how their carpets and rugs have held up in their homes (see their stories).
